Lifenity Privacy Policy & Data Protection

Last Updated: October 2026

1. Commitment to Personal Data Protection

Lifenity is dedicated to respecting and safeguarding the personal data and digital privacy of our visitors, patients, clients, and partners. This Privacy Policy details our data collection, handling, and protection principles in compliance with applicable data privacy laws including the Digital Personal Data Protection (DPDP) Act.

2. Collection and Use of Personal Information

When you communicate with us through our contact inquiries, diagnostic consultation forms, or customer support channels, we may collect your name, email address, contact phone number, subject of inquiry, and message contents.

This information is collected strictly for the following purposes:

• Responding to your inquiries and providing healthcare and life sciences diagnostic solutions.
• Communicating critical updates regarding our medical tourism, occupational health, dialysis, and diagnostic services.
• Maintaining security, preventing fraud, and complying with statutory audit and legal obligations.

3. Consent Management under DPDP

In accordance with DPDP regulations, personal data is processed solely with your explicit, informed consent verified via email OTP (One-Time Password).

• Right to Withdraw Consent: You have the absolute right to withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal. You can easily exercise this right using our dedicated Withdraw Consent portal.
• Audit Trail: All consent lifecycle events (granting, verification, and withdrawal) are securely audited and retained in compliance with regulatory standards.

4. Data Security & Storage

We employ modern industry-standard security measures, including transport encryption (TLS/HTTPS), strict server access controls, and parameterized database transactions to protect your information against unauthorized access, loss, or alteration.

5. Contact Information

If you have any questions or concerns regarding our privacy practices or your data protection rights, please reach out to us at:

Lifenity Data Protection Office
The Boulevard Plaza 904, Tower-2, Downtown, Dubai
Email: info@lifenity.com | Phone: +971 52 465 9674